UX/UI & Product Design Case Studies

Uplifted the Investing Hub Learn Tab from a deprecated design system to Lumen — improving accessibility, design consistency, and content discoverability for new investors.

Designed CommBank's first pet insurance experience — reduced form friction, hit a tight launch window, and helped the bank enter Australia's fast-growing pet care market.

Designed a cross-platform recurring investment feature to help new investors form a regular investing habit — tackling churn and positioning CommBank to compete in Australia's micro-investing market.

Built an atomic design system from scratch—scalable components, dev docs, 57k+ sessions, slashed build time, doubled key service traffic.

Redesigned CommBank's Home and Car Insurance products from the ground up — modernising the platform, reducing quote form fields by 25% through smart pre-fill, and improving task completion rates across both product lines.

Uplifted the Investing Hub Learn Tab from a deprecated design system to Lumen — improving accessibility, design consistency, and content discoverability for new investors.

Seamlessly integrated Qantas Business Rewards into RewardPay—dual-points, zero UX disruption, scalable patterns for future partnerships.