UX/UI & Product Design Case Studies

CommBank's lessons for new investors sat on a design system being retired. I moved them to the new one: WCAG 2.2 AA, consistent with the rest of the hub.

CommBank's first pet insurance had to launch on a tight deadline. I designed the quote-to-buy flow: it launched on time and won Mozo awards in 2024 and 2025.

New investors dropped off because every deposit was manual. I designed CommBank's recurring investments, which contributed to Everyday Investing account growth.

Monaco Compensation Lawyers needed a redesign that wins consultations without losing search traffic. Result: 57.7k sessions; key service traffic doubled.

I designed the quote-to-purchase experience for CommBank's Home and Car Insurance — rebuilt on a new platform, with a quarter fewer fields to fill and one standard held across two companies.

CommBank's lessons for new investors sat on a design system being retired. I moved them to the new one: WCAG 2.2 AA, consistent with the rest of the hub.

RewardPay needed more reasons for businesses to sign up and keep paying. I designed four reward partners, paid plans and referrals; monthly signups grew ~4×.