UX Audit Services
Find what's costing you users — before you rebuild
A UX audit is an expert review of your website or app that uncovers usability issues, friction, and conversion blockers — then hands you a prioritised plan to fix them. Remote-first across Australia, APAC and worldwide, run from Sydney, and delivered in 1–2 weeks.
Proven design experience with brands of all sizes
By the numbers
What a UX audit covers
A structured, end-to-end review of the experience — not a surface-level opinion. Every finding is prioritised so you know where to invest first.
Expert heuristic review
Every key screen and flow evaluated against established usability principles and UX best practice — not opinion.
Prioritised findings report
Each issue rated by severity and effort, with quick wins flagged so you know exactly what to fix first.
Information architecture review
Navigation, labelling, and structure assessed so users can find what they need without friction.
Conversion & drop-off analysis
The friction points and blockers costing you sign-ups, purchases, or completions — mapped to your funnel.
Accessibility check
A practical pass over contrast, focus states, and common WCAG issues that hurt both users and rankings.
Clear, business-aligned action plan
A ranked roadmap tying each recommendation to your goals — ready for your team, or me, to implement.
Trusted by teams & founders
Tap a review to pause
Yashu Singh
Product Owner, CommBank
You come across as someone with great knowledge of your topic and bring a lot of experience to make things better.
Mark Dawes
CEO, RewardPay
Gabriel is really easy to work with and his output was excellent.
Andrew Barton
Founder, Whistle
Gabriel has been working with us for the better part of two years. We have and continue to be happy with his flexibility in meeting our timeframes, collaboration and excellent…
Ram Prakash K
UX Designer, CommBank
Gabriel consistently brought a strong eye for detail, deep understanding of design systems, and a knack for translating complex requirements into elegant UI solutions.
Alan Ung
Software Engineer, CommBank
One of the most commendable aspects of your work on the CBA project has been your proactive communication. Your highly positive work ethic is evident in the way you promptly…
Mourad Kessas
CTO, RewardPay
l've had the pleasure of working with Gabriel on multiple projects, and the results have always been exceptional. He's creative, prompt, and very easy to work with. I really value…
Michael John Doring
Marketing Manager, Monaco Solicitors
Worked with Gabriel on a refresh for the Monaco Solicitors website. I was on the wireframing side of things, sketching out our initial ideas, and Gabriel was the one turning those…
Alan Ung
Software Engineer, CommBank
One of the most commendable aspects of your work on the CBA project has been your proactive communication. Your highly positive work ethic is evident in the way you promptly…
Mourad Kessas
CTO, RewardPay
l've had the pleasure of working with Gabriel on multiple projects, and the results have always been exceptional. He's creative, prompt, and very easy to work with. I really value…
Michael John Doring
Marketing Manager, Monaco Solicitors
Worked with Gabriel on a refresh for the Monaco Solicitors website. I was on the wireframing side of things, sketching out our initial ideas, and Gabriel was the one turning those…
How it works
From kickoff to a prioritised plan in 1–2 weeks.
Kickoff & scope
A short call to align on your product, target users, key flows, and the business goals the audit should move.
Audit & analysis
I work through your site or app flow by flow — heuristic review, IA, accessibility, and conversion — cross-referencing your analytics where available.
Report & walkthrough
You get a prioritised written report plus a live walkthrough call, so your team leaves with a clear, ranked plan of action.
Is a UX audit right for you?
An audit is the fastest way to turn “something feels off” into a concrete, ranked plan — backed by 8+ years designing products for CommBank, UNSW Sydney, Humm Group, and Endeavour X.
- Live products losing users to drop-off, low conversion, or rising support requests
- Teams planning a redesign who want to fix the right things — not guess
- Founders validating a product before investing further in build
- Organisations that need an independent, expert UX opinion for stakeholders
In their words
Worked with Gabriel on a refresh for the Monaco Solicitors website. I was on the wireframing side of things, sketching out our initial ideas, and Gabriel was the one turning those sketches into super polished final designs in Figma.
The guy's not just talented; he's quick and no-nonsense, too. No endless back-and-forth, just clear, efficient work that nailed what we were after. Our devs, who've seen a fair share of designs, were genuinely impressed with his Figma files, which speaks volumes!
If you're on the hunt for a UX designer who's not only good but also super easy and fast to work with, Gabriel's your man. Really pleased with how everything turned out and wouldn't hesitate to work with him again!
Michael John Doring
Marketing Manager, Monaco Solicitors
UX audit FAQs
See exactly what to fix first.
Send me your website or app and I'll scope a UX audit with an indicative quote. Remote, anywhere — delivered in 1–2 weeks.