UX Audit Services
Find what's costing you users — before you rebuild
A UX audit is a senior designer's review of your website or app that uncovers usability issues, friction, and conversion blockers — then hands you a prioritised plan to fix them. Remote-first across Australia, run from Sydney, and delivered in 1–2 weeks.
Example audit: a landing page with four numbered issues, from a call to action below the fold to failing text contrast, each ranked by severity and effort.
Proven design experience with brands of all sizes
By the numbers
“No endless back-and-forth, just clear, efficient work that nailed what we were after.”
Michael John DoringMarketing Manager, Monaco Compensation Lawyers
What a UX audit covers
A structured, end-to-end review of the experience — not a surface-level opinion. Every finding is prioritised so you know where to invest first.
Prioritised findings report
Each issue rated by severity and effort, with quick wins flagged so you know exactly what to fix first.
Conversion & drop-off
The friction costing you sign-ups, bookings or sales — mapped to the step where people leave.
Heuristic review
Every key screen checked against established usability principles — not opinion.
Information architecture
Navigation, labels and structure, so people find what they came for.
Accessibility check
Contrast, focus states and common WCAG issues that hurt users and rankings.
Business-aligned action plan
A ranked roadmap tied to your goals — ready for your team, or me, to build.
Choose the audit that fits
Every audit is a fixed price, quoted upfront — no hourly surprises. I use AI to speed up the groundwork and check every finding myself, so even a standard audit is back in 1–2 weeks.
Audit sprint
One page or flow, up to about 5 screens
A quick, low-risk look at the page that matters most — a homepage, a sign-up, a checkout.
- Findings ranked by severity and effort
- Quick wins flagged
- One report format of your choice
- A walkthrough call
From $750AUD ex GST · guide price
Get a quoteMost popular
Standard audit
Up to about 15 screens, or 2–3 key flows
Most websites and apps. The journeys that bring in customers, reviewed end to end.
- Findings ranked by severity and effort
- Quick wins flagged
- One report format of your choice
- A walkthrough call
From $1,900AUD ex GST · guide price
Get a quoteFull audit
A large site or product, scoped with you
Bigger products with many flows, roles or markets to cover before a redesign.
- Findings ranked by severity and effort
- Quick wins flagged
- One report format of your choice
- A walkthrough call
From $3,900AUD ex GST · guide price
Get a quoteGuide prices in AUD, ex GST. Every audit is scoped with you and becomes a fixed quote before work starts — working to a different budget? Tell me and I'll shape the scope to fit.
Start a retainer within 30 days of your audit and half the audit fee comes off your first month.
Not sure which fits? Book a free 30-minute call
Your findings, your format
Pick how your team takes it in.
Written report
Every finding written up with its severity, effort and fix — easy to share with your team or developer.
Annotated screens
Your actual screens in Figma, pinned and numbered where each issue sits, with the fix beside it.
Recorded walkthrough
A screen recording of me talking through the findings, so the "why" travels with the "what".
One format is included. Add a second if your team needs both.
Planning a redesign?
Start with discovery + audit: about 12 hours to understand your users and goals and audit what you have, so the redesign fixes the right things from day one.
Trusted by teams & founders
Tap a review to pause
Yashu Singh
Product Owner, CommBank
You come across as someone with great knowledge of your topic and bring a lot of experience to make things better.
Mark Dawes
CEO, RewardPay
Gabriel is really easy to work with and his output was excellent.
Andrew Barton
Founder, Whistle
Gabriel has been working with us for the better part of two years. We have and continue to be happy with his flexibility in meeting our timeframes, collaboration and excellent…
Ram Prakash K
UX Designer, CommBank
Gabriel consistently brought a strong eye for detail, deep understanding of design systems, and a knack for translating complex requirements into elegant UI solutions.
Alan Ung
Software Engineer, CommBank
One of the most commendable aspects of your work on the CBA project has been your proactive communication. Your highly positive work ethic is evident in the way you promptly…
Mourad Kessas
CTO, RewardPay
l've had the pleasure of working with Gabriel on multiple projects, and the results have always been exceptional. He's creative, prompt, and very easy to work with. I really value…
Michael John Doring
Marketing Manager, Monaco Compensation Lawyers
The guy's not just talented; he's quick and no-nonsense, too. No endless back-and-forth, just clear, efficient work that nailed what we were after. Our devs, who've seen a fair…
Alan Ung
Software Engineer, CommBank
One of the most commendable aspects of your work on the CBA project has been your proactive communication. Your highly positive work ethic is evident in the way you promptly…
Mourad Kessas
CTO, RewardPay
l've had the pleasure of working with Gabriel on multiple projects, and the results have always been exceptional. He's creative, prompt, and very easy to work with. I really value…
Michael John Doring
Marketing Manager, Monaco Compensation Lawyers
The guy's not just talented; he's quick and no-nonsense, too. No endless back-and-forth, just clear, efficient work that nailed what we were after. Our devs, who've seen a fair…
How it works
From kickoff to a prioritised plan in 1–2 weeks.
- 01
Day 1
Kickoff & scope
A short call to align on your product, target users, key flows, and the business goals the audit should move.
- 02
Days 2–8
Audit & analysis
I work through your site or app flow by flow — heuristic review, IA, accessibility, and conversion — cross-referencing your analytics where available.
- 03
Week 2
Report & walkthrough
You get your findings in the format you chose — written report, annotated screens, or a recorded walkthrough — plus a call, so your team leaves with a clear, ranked plan of action.
Is a UX audit right for you?
An audit is the fastest way to turn “something feels off” into a concrete, ranked plan — backed by 8+ years designing products at CommBank, UNSW Sydney, Humm Group and Endeavour X.
Looks fine, isn't converting
The exact steps where people drop off, ranked by impact.
A redesign, but no designer
A ranked fix list your developer can build from.
Built fast with AI
What to fix so it holds up for real users: usability, accessibility and flow.
No design lead in-house
An independent, senior review with clear next steps.
UX audit FAQs
See exactly what to fix first.
Send me your website or app and I'll scope a fixed-price UX audit. Remote across Australia — delivered in 1–2 weeks.