RewardPay web portal

Project Duration

2023-Present

Services Provided

Product Design, Marketing Collaterals, UX & UI

What is it

• Payment Solution: Businesses pay RewardPay with their American Express card, and RewardPay handles all business payments (tax bills, suppliers, super) via EFT or BPAY

Payment Solution: Businesses pay RewardPay with their American Express card, and RewardPay handles all business payments (tax bills, suppliers, super) via EFT or BPAY

Core Benefit: Earn credit card reward points on all business expenses, even when suppliers don't accept Amex directly

Reward Rates: Earn up to 2 reward points per $1 of business spending

Bonus Feature: Option to earn additional Qantas Points (up to 1 point per $1) on top of existing Amex reward points.

Problem summary, challenges and achievements

RewardPay approached me with an expanding product that had just secured a major partnership with Qantas Business Rewards, requiring strategic product design to integrate new functionality while supporting their growth trajectory.

• Design complete integration of Qantas Business Rewards system into existing RewardPay platform, creating dual points tracking without disrupting current user experience

Design complete integration of Qantas Business Rewards system into existing RewardPay platform, creating dual points tracking without disrupting current user experience

Develop all new touch points and functionality needed for the partnership while maintaining product cohesion and usability

Establish scalable design patterns that could support RewardPay's continued expansion and future partnerships.

New Qantas Business Rewards section

• Portal Integration: Added a prominent banner on the RewardPay Portal homepage featuring the Qantas partnership. The banner includes an informational link about the partnership benefits and a clear call-to-action to connect Qantas Business Rewards accounts.

Portal Integration: Added a prominent banner on the RewardPay Portal homepage featuring the Qantas partnership. The banner includes an informational link about the partnership benefits and a clear call-to-action to connect Qantas Business Rewards accounts.

Dedicated Landing Page: Created a RewardPay-Qantas linking page that captures and validates essential customer information (including Frequent Flyer details) required for Qantas API integration and account connection.

Dedicated Tracking Section: Implemented a new Qantas Business Rewards section within the RewardPay Portal, enabling customers to monitor their earned points and providing an additional entry point for account linking.

Other product features and functionalities

I also helped the RewardPay team with other product enhancements. Having a basic brief about the functionality that they were envisioning I came up with a more polished user flow and the UI working closely with the RewardPay team. Some of the main product features I worked on were:

• User roles: The current RewardPay user portal is limited to one user per organisation. Customers have requested an ability to delegate payment responsibilities to employees.

User roles: The current RewardPay user portal is limited to one user per organisation. Customers have requested an ability to delegate payment responsibilities to employees.

Many user to one organisation. Multiple users to connect to a single organisation and perform a variety of tasks based on the user role.

One user to many organisations. Users will be able to connect to multiple organisations using the same credentials if they are authorised to do so.

Member get member (MGM): RewardPay introduced a feature to attract new customers to the platform. Members (customers) will be rewarded when they invite a friend who signs up and transacts with RewardPay.