UX/UI & Product Design Case Studies

Uplifted the Investing Hub Learn Tab from a deprecated design system to Lumen — improving accessibility, design consistency, and content discoverability for new investors.

Designed CommBank's first pet insurance experience — reduced form friction, hit a tight launch window, and helped the bank enter Australia's fast-growing pet care market.

Designed a cross-platform recurring investment feature to help new investors form a regular investing habit — tackling churn and positioning CommBank to compete in Australia's micro-investing market.

Built an atomic design system from scratch—scalable components, dev docs, 57k+ sessions, slashed build time, doubled key service traffic.

I designed the quote-to-purchase experience for CommBank's Home and Car Insurance — rebuilt on a new platform, with a quarter fewer fields to fill and one standard held across two companies.

Uplifted the Investing Hub Learn Tab from a deprecated design system to Lumen — improving accessibility, design consistency, and content discoverability for new investors.

I design for the RewardPay portal — when I started they had no reward partners at all, only Amex. Since then: four reward partners added, a subscription model and a referral program, through a period when monthly signups grew around fourfold.